Privacy Policy

Privacy Policy

This document sets out the terms under which Verbena Luxury, Lda., hereinafter referred to as Verbena Luxury, a company incorporated under Portuguese law, with taxpayer number 515085944, and registered at Rua 3 da Matinha, number 5, 5th floor, Room 508, in Lisbon collects, treats and uses the data and information of the users of its services by means of access to its website and of the available computer applications.

Legal compliance

The rules for the collection, use and processing of data and information are in accordance with national and European legislation.

This Privacy Policy applies to data collected and processed in the context of the interaction of users of the site hereinafter referred to as Site.

Routes of data collection

Verbena Luxury collects the data of its users through the following platforms:

  • Registration of users on the site, either as buyers or sellers;
  • Subscription of newsletters on the Site;
  • Readers' contact via e-mail.

Data that Verbena Luxury collects

Identification and contact: name and e-mail address, sex and location. Whenever a user registers via any social network, he / she authorize the social network to share some of their data with Verbena Luxury. By registering with your e-mail, we only collect the name and the e-mail address.

List of products consulted and / or bought: information of the products that the user has stored in his reserved area.

Technical information on computing devices: operating system, resolution, software, search engine or mobile device used to access the Site.

Payment and financial information: name, address and tax number of buyers or sellers registered on the site.

Anonymous information: activity and navigation registration in the Site.

Children's Data

Verbena Luxury does not intentionally collect (nor can it distinguish) data from younger users. If situations are identified in which data have been collected from minors, Verbena Luxury will immediately delete the data.

Use of collected data

Verbena Luxury uses the collected data for the following purposes:

  • Providing information about its services and products of interest to the user;
  • User support;
  • Compliance with contractual and legal obligations;
  • Improvement the functioning of the Site.

Transmission of data

Verbena Luxury transmits its users data only to its service providers, who are external companies for assistance and support in their business, to the strictest extent possible, and they are obliged to comply with the rules and regulations for the protection of personal data.

Data Violation

Verbena Luxury is not responsible for the content accessed through any link that causes the reader to navigate outside the domains, whenever such links are the responsibility of third parties.

All data collected is processed automatically and the information sent by the users is encrypted and managed with advanced security.

Verbena Luxury employs protection technology against attacks on users' personal information and only subcontracts service providers that guarantee the same level of protection.

The violation or attempted violation of databases obtained through the Site will result in the immediate legal liability of the offender (s).

Rights of Data Holders

Users may exercise their rights to the contacts of Verbena Luxury's personal data controller referred to below in this Privacy Policy.

The following legally established rights may be exercised by users:

Right of Information - the knowledge of the purpose of the data processing, of the controller, of the entities to whom the data may be transmitted and of the data to be collected are guaranteed under the terms of this document and in the terms set out above.

Right of Access - the user has the right to access their data, as well as to know what information is available on the origin of the data, purposes of treatment and what communications are made to third parties.

Right of Rectification - the user has the right to demand that the data about him be accurate and up to date, and may at any time request rectification.

Data Deletion Right - the user has the right to have his or her data ceased to be processed, erased and deleted, if:

  • cease to be necessary for the purpose for which they were collected;
  • the user withdraws his consent or opposes the treatment of the same;
  • if the processing of the data does not comply with the legal provisions.

Right of Opposition - the user has the right to oppose, at his request and free of charge, to the processing of his personal data for the purpose of direct marketing or any other form of prospection and that his personal data are communicated to third parties, unless otherwise provided by law.

Right to Knowledge of the existence of a data breach - the user has the right to be informed if there is any breach of security that compromises his data.

Right of Complaint - the user has the right to complain to Verbena Luxury and also to the National Data Protection Commission.

Term of Data Retention

The data collected shall be processed for the period strictly necessary to achieve the specific purpose of each.

Registered user identification data and the list of products consulted or purchased are preserved as long as you maintain your relationship with the user and will be held until the user deletes or requests Verbena Luxury to delete them.

For the purposes of commercial transactions and compliance with legal billing obligations, the data will be kept for the legally established period for compliance with legal obligations, as well as for disputes of legal situations and during the period they remain open.

Responsible for the Processing of Personal Data

Any aspects related to the processing of personal data and the exercise of the rights of the owners of personal data should be directed to the following contacts:


Data Privacy Department

Rua 3 da Matinha, number 5, Altejo Building, 5th floor, Room 508

1950-326 Lisbon

Or by e-mail to:

Final considerations

Verbena Luxury is not responsible for the content of user comments, so any personal information posted by any user on the pages of the site will be promptly deleted at the time Verbena Luxury becomes aware of it.

Verbena Luxury reserves the right to change its Privacy Policy described on this page, so we advise you to check this page regularly.

Users agree to this Privacy Policy as well as the Terms and Conditions of use as soon as they browse the Website including access, register, use and buy or list any products.

Last reviewed: 1/5/2019

Contact Us

If you have any questions about this Privacy Policy, please contact us: